News.
In the media.
I repeatedly write about my experience in various business magazines, co-author books (including with Springer Gabler), and publish press releases about news.
The new magazine focuses on the question of what added value interim managers can contribute to transformations.
In my current magazine “Technical service in mechanical engineering", I shed light on service-oriented business models.
My article on smart service in mechanical engineering went so well that Vogel-Verlag has now also published it on its Maschinenmarkt platform.
The market situation offers machine manufacturers great opportunities for their B2B service. I explore the question of how companies should utilise service topics correctly in marketing.
Transformation processes require experience and experienced managers. I discuss with Klaus Peren why experience is more important than methodology in transformation.
How can companies determine their service maturity level in order to develop smart services? I get to the bottom of this question in this article.
With my colleague Gunter Hemmer, I present 6 steps on how machine builders can implement Smart Services within a holistic service strategy.
The new magazine about transformation and resistance in change is here! "Making a difference together - overcoming change pain in transformation".
Springer Professional (German): In this excerpt from my white paper, I discuss four points where transformation is bound to fail.
Press Release: Interim Managers Discuss Opportunities in the B2B Sector and Already Possible Application Fields for Companies.
Press Release: Renowned Interim Manager Publishes an Unconventional Transformation Magazine.
Digitale Welt Magazin (German): What steps are necessary to achieve successful Field Service Management 4.0?
Press Release: Executive Interim Manager Publishes Specialized Magazine for Decision Makers.
Springer Professional (German): How important is a clear process landscape before companies equip themselves with digital tools?
Transformations-Magazin (German): How can B2B companies develop smart service solutions for customers?
Springer Professional (German): Introducing the Benefits of a Robust Field Service and Exploring How to Align it with Sales Orientation.
Marconomy (German): How Sales and Service Should Collaborate Hand in Hand to Deliver a Seamless Customer Experience. Providing Answers to Achieve a Cohesive Customer Journey.
Digitale Welt Magazin (German): Harnessing the Power of AI to Deliver a Positive Customer Experience at Every Stage of the Customer Journey.
Press Release: Interim Managers publish success factors for a successful transformation.
Press Release: Award-winning Interim Manager publishes practical trade magazine for decision-makers.
Digitale Welt Magazin (German): With Eckhart Hilgenstock, I Outline the Path to Successful Digitalization – Even Without a Smart Factory!
Marconomy (German): What Digital Measures are Possible Without Pumping Massive Budgets into Intelligent Machine Parks?
Springer Professional (German): What Elements are Necessary for a Sustainable Transformation Architecture?
Industrie Anzeiger (German): On a Data Treasure Hunt: How B2B Companies Should Utilize Data for Business Models.
Transformations-Magazin (German): How to Manage the Transformation Process Without Losing Sight of the Big Picture.
In the Sales Excellence 1-2/2021 (German), Siegfried Lettmann and I discuss how providers can consistently offer individual customer solutions.
Industry of Things (German): How can we differentiate ourselves from the competition with interchangeable products and services? The answer: With digital service solutions!
Onpulson (German): With Arne Wölpe, I present 4 approaches for management on how to lead their company through the new normality.
Springer Professional (German): To delight customers, Customer Experience must be declared a top priority!
Transformations-Magazin (German): In the quest for the right strategy for change, decision-makers should seek inspiration from companies outside their own industry.
Factory.net (German): Siegfried Lettmann and I dedicate ourselves to the question of why digital transformation should always have the customer at its core.
Springer Professional (German): Why Automakers Should See Change as a Catalyst for Improved Customer Service and Clearer Strategy Implementation.
Industrie Anzeiger (German): Business development depends not only on the economy but also on the behavior of companies. Can this realization be applied to the productivity paradox?
New Business (German): By shifting the focus from direct competitors to functionally comparable challenges, companies can tap into a wider pool of solutions.
Springer Professional (German): I discuss with Siegfried Lettmann how to strike a balance between maintaining the current business model and exploring new markets.
Springer Professional (German): A thought-provoking insight into how companies in Europe can position themselves without necessarily having to invent disruptive business models.
Transfromations-Magazin (German): Cross-industry knowledge transfer is a crucial success factor for transformations!
Press Release: Award-winning managers publish comprehensive trade magazine for sales and service.
Unternehmer.de (German): Now that companies can meet "online," conferences are increasingly taking on a hybrid format: some participants are sitting at home in front of their screens, while others are in the office. This presents both opportunities and risks for hotels.
Tophotel.de (German): Meik Lindberg would have laughed at the idea of transforming his Hearts Hotel into a quasi-travel agency just eight weeks ago. Now he shares how he is navigating his hotel through the crisis.
Press Release: Highest New Work Hotel in Northern Germany adapts its strategy.
Press Release: The hotel industry has been severely impacted by the COVID-19 crisis. Action and assistance are needed for three award-winning interim managers.
Springer Professional (German): The Drivers for Profitability and Growth Lie in the Closer Collaboration between Sales and Service, Giving Rise to New Service Business Models.
Press Release: New Whitepaper for Businesses: Collaboration between Sales and Service - A Critical Success Factor for Sustainable Growth.
In the video interview with Division One, I discuss (in German) the four essential phases of transformation and explain why interim managers often have a higher success rate compared to line managers.
Berndtson Interim (German): Is a visit to the Silicon Valley truly crucial for efficiency and transformation programs in companies?
Handelsblatt accompanied me for a day and we discussed (in German) my motivation as an interim manager: the challenges of my clients.
Press Release: Peter Kuhle receives the Interim Management Project of the Year 2018 award: Realignment of Field Service Operations at Unitymedia.